Privacy Policy
This Privacy Policy explains how Supera, a product of Zolopreneur LLC - Supera PS ("Supera," "we," "us"), handles information in connection with our website (getsupera.com) and our bilingual performance-review service (the "Service").
Who is responsible for your data
For information entered by our business customers about their employees, the customer is the data controller and Supera acts as a processor that handles the data on the customer's behalf and instructions. For information you give us directly as a website visitor, Supera is the controller.
Information we collect
- Website inquiries: when you use our contact form, we collect the name, email, company, and message you provide.
- Account & service data: when a business uses Supera, we process account details and the information the business enters about its people — such as names, job positions, review content, goals, and acknowledgments.
- Contact details for notifications: email addresses and, where provided, mobile phone numbers used to deliver messages related to the Service.
- Technical data: standard log and device information needed to operate and secure the Service.
How we use information
- To provide, secure, and improve the Service.
- To respond to inquiries you send us.
- To deliver transactional messages related to the Service (see below).
- To meet legal and security obligations.
Text messages & WhatsApp
Messaging consent & opt-out. If you or your employer provides a mobile number, we may send transactional messages by SMS or WhatsApp — such as one-time verification codes and review notifications. Message frequency varies with your activity. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP.
We do not sell your personal information, and we do not share mobile phone numbers or SMS/messaging opt-in data with third parties or affiliates for their own marketing purposes. Supera does not send marketing text messages.
How we share information
We share information only with service providers ("subprocessors") that help us run the Service (for example, cloud hosting, authentication, messaging delivery, and payment processing), under agreements that limit their use of the data. We do not sell personal information. We may disclose information if required by law or to protect rights and safety.
Security
We take the security of employee data seriously and build the Service to recognized industry standards, including encryption of data in transit and at rest and strong access controls. No system is perfectly secure, but security is a core priority.
Data retention & deletion
We keep information for as long as needed to provide the Service and meet legal obligations, and delete or de-identify it when no longer needed. Business customers can request deletion of their data.
Your choices & rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing (consistent with laws such as the CCPA and GDPR). Because much of the employee data is controlled by our business customers, we will direct or support such requests through the relevant customer where appropriate.
Age
The Service is intended for individuals 18 years of age or older. It is not directed to children.
Language
We provide this policy in English and Spanish for convenience. The English-language version is the official version; any translation is provided for information only.
Changes
We may update this policy from time to time. The "Last updated" date above reflects the most recent change.
Contact
Questions about this policy? Use the contact form on getsupera.com.